
When this happens...
New Event Occurs

Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Create a Comment
Add Space Tag
Add Tags
Create Contact
Create Custom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
List or Get Message
List Contact Channel
Delete Space Tag
Delete Contact
Send Message
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a specific event occurs in Wati.
Triggers when new contact created.
Action is the task that follows automatically within your Wati integrations.
Send a predefined WhatsApp message template.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.

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To start, connect both your Wati and Respond.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Respond.io (or vice versa).
Absolutely. You can customize how Wati data is recorded in Respond.io. This includes choosing which data fields go into which fields of Respond.io, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Respond.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Respond.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn Morerespond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn More