Connect Wati and RingCentral to Build Intelligent Automations

Choose a Trigger

Wati

When this happens...

Choose an Action

RingCentral

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Event Occurs

New Event Occurs

Runs when a specific event occurs in Wati.

Request a new Trigger for Wati

Do thisActions

Action is the task that follows automatically within your Wati integrations.

Send Template Based WhatsApp Message

Send Template Based WhatsApp Message

Send a predefined WhatsApp message template.

Add Contact

Add Contact

Create a new Contact in Wati.

Send Session Message

Send Session Message

Send a WhatsApp Message to an open session.

Update Contact Attributes

Update Contact Attributes

Update an existing Contact with attributes on WATI.

Start Chat Bot

Start Chat Bot

Start a chat bot in specific wati contact.

Assign User

Assign User

Assign conversation to other user/agent.

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Frequently Asked Questions

How do I start an integration between Wati and RingCentral?

To start, connect both your Wati and RingCentral accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in RingCentral (or vice versa).

Can we customize how data from Wati is recorded in RingCentral?

Absolutely. You can customize how Wati data is recorded in RingCentral. This includes choosing which data fields go into which fields of RingCentral, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Wati and RingCentral?

The data sync between Wati and RingCentral typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Wati to RingCentral?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Wati and RingCentral?

Yes, you can set conditional logic to control the flow of data between Wati and RingCentral. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Wati

About Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

Learn More
RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Learn More