
When this happens...
New Event Occurs

Automatically do this!
Create Order
Create Product
Create Product Variant
Upload Product Image
Update Product
Get Shop Details
List Store Orders
Create Customer
Delete Order
Delete Product
Update Customer
Delete Customer
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a specific event occurs in Wati.
Runs when new Product is created
Runs when New Order Is Created
Runs when product is updated
Runs when new customer created
Action is the task that follows automatically within your Wati integrations.
Send a predefined WhatsApp message template.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.

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To start, connect both your Wati and ShopBase accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in ShopBase (or vice versa).
Absolutely. You can customize how Wati data is recorded in ShopBase. This includes choosing which data fields go into which fields of ShopBase, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and ShopBase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and ShopBase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.
Learn More