Connect Wati and Shopify
Integrate Wati with Shopify to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Shopify when When a chatbot is triggered in Wati
Find Customers in Shopify when When a chatbot is triggered in Wati
Create Order in Shopify when When a chatbot is triggered in Wati
Create Product in Shopify when When a chatbot is triggered in Wati
Update Customer in Shopify when When a chatbot is triggered in Wati
Popular Wati + Shopify flows
Start from a real workflow other teams are already running.
Choose a trigger
Wati
When this happens...
New Event Occurs
When a chatbot is triggered
When a template message is sent in Wati
When a session message is sent
When a new message is received from a contact
When a new message arrives in Wati
When a CTA (call-to-action) button is clicked
When a call's status changes
When a new message is received in Wati
When a message you sent is delivered
When a sent message is read in Wati
When a recipient replies to a sent message
When a template message fails to send
Choose an action
Shopify
Automatically do this!
Create Customer
Find Customers
Create Order
Create Product
Update Customer
Update Order
Create Fulfillment
Find Orders
Find Products
Get Order Status
Create Draft Order
Add Discount Code to Draft Order
Remove Discount Code
Get all Discount Coupon Codes
Add Tag to an Order
Cancel Order
Update Product
Adjust Inventory Quantity
Create Blog Article
Delete Product
List Markets and Currencies
Create Navigation Menu
Find Blogs
Find Draft Orders
Create Customer in Shopify when When a chatbot is triggered in Wati
Use this flowFind Customers in Shopify when When a chatbot is triggered in Wati
Use this flowCreate Order in Shopify when When a chatbot is triggered in Wati
Use this flowCreate Product in Shopify when When a chatbot is triggered in Wati
Use this flowUpdate Customer in Shopify when When a chatbot is triggered in Wati
Use this flowUpdate Order in Shopify when When a chatbot is triggered in Wati
Use this flowCreate Fulfillment in Shopify when When a chatbot is triggered in Wati
Use this flowFind Orders in Shopify when When a chatbot is triggered in Wati
Use this flowFind Products in Shopify when When a chatbot is triggered in Wati
Use this flowGet Order Status from Shopify when When a chatbot is triggered in Wati
Use this flowSupported Triggers & Actions
Everything you can automate between Wati and Shopify.
When this happensTriggers
A trigger is an event that starts a workflow.
New Event Occurs
Runs when a specific event occurs in Wati.
When a chatbot is triggered
Runs the workflow automatically when a chatbot is triggered in Wati.
When a template message is sent in Wati
Runs the workflow automatically whenever a template message is sent in Wati.
When a session message is sent
Runs the workflow automatically whenever a session message is sent in Wati.
When a new message is received from a contact
Runs the workflow automatically when a new message is received from a contact in Wati.
When a new message arrives in Wati
Runs the workflow automatically whenever a new message arrives in Wati.
Do thisActions
Action is the task that follows automatically within your Wati integrations.
Send WhatsApp Template Message
Send a WhatsApp message using a Wati template.
Add Contact
Create a new Contact in Wati.
Send Session Message
Send a WhatsApp Message to an open session.
Update Contact Attributes
Update an existing Contact with attributes on WATI.
Start Chat Bot
Start a chat bot in specific wati contact.
Assign User
Assign conversation to other user/agent.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Wati and Shopify workflows.
Learn how to automate Wati and Shopify workflows.
Learn how to automate Wati and Shopify workflows.
Learn how to automate Wati and Shopify workflows.
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About Wati
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn moreSimilar apps
About Shopify
Shopify is a leading e-commerce platform that allows anyone to set up an online store and sell their products. Merchants can also sell their products in person with Shopify POS.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Wati and Shopify accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Wati and Shopify as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shopify. No coding required.
Yes. You can set up a workflow where Wati triggers actions in Shopify, and a separate workflow where Shopify triggers actions in Wati . Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Wati and Shopify. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Wati and Shopify integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
