viaSocket
Integrations Wati Small Improvements
Wati + Small Improvements

Connect Wati and Small Improvements to Build Intelligent Automations

Choose a Trigger

Wati

When this happens...

Choose an Action

Small Improvements

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Enable Integrations or automations with these events of Wati and Small Improvements

Enable Integrations or automations with these events of Wati and Small Improvements

Triggers

New Event

New Event

Triggers when a specific event occurs in Wati

Request a new Trigger for Wati

Actions

Send Template Based WhatsApp Message

Send Template Based WhatsApp Message

Send a predefined WhatsApp message template.

Add Contact

Add Contact

Create a new Contact in Wati.

Send Session Message

Send Session Message

Send a WhatsApp Message to an open session.

Update Contact Attributes

Update Contact Attributes

Update an existing Contact with attributes on WATI.

Start Chat Bot

Start Chat Bot

Start a chat bot in specific wati contact.

Assign User

Assign User

Assign conversation to other user/agent.

Request a new Action for Wati

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Frequently Asked Questions

How do I start an integration between Wati and Small Improvements?

To start, connect both your Wati and Small Improvements accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Small Improvements (or vice versa).

Can we customize how data from Wati is recorded in Small Improvements?

Absolutely. You can customize how Wati data is recorded in Small Improvements. This includes choosing which data fields go into which fields of Small Improvements, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Wati and Small Improvements?

The data sync between Wati and Small Improvements typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Wati to Small Improvements?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Wati and Small Improvements?

Yes, you can set conditional logic to control the flow of data between Wati and Small Improvements. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Wati

About Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

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Small Improvements

About Small Improvements

Small Improvements is a software tool that enables employees to provide and receive feedback that helps them improve.

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