Connect Wati and Smartsheet to Build Intelligent Automations

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Wati

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Choose an Action

Smartsheet

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Event

New Event

Triggers when a specific event occurs in Wati

New Row

New Row

Triggers when a new row is added to a sheet.

Updated Row

Updated Row

Triggers when a row is updated in a sheet.

New Attachment

New Attachment

Triggers when a new attachment is added to a row.

Request a new Trigger for Wati

Do thisActions

Action is the task that follows automatically within your Wati integrations.

Send Template Based What's App Message

Send Template Based What's App Message

Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.

Add Contact

Add Contact

Create a new Contact in Wati.

Send Session Message

Send Session Message

Send a WhatsApp Message to an open session.

Update Contact Attributes

Update Contact Attributes

Update an existing Contact with attributes on WATI.

Start Chat Bot

Start Chat Bot

Start a chat bot in specific wati contact.

Assign User

Assign User

Assign conversation to other user/agent.

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Frequently Asked Questions

How do I start an integration between Wati and Smartsheet?

To start, connect both your Wati and Smartsheet accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Smartsheet (or vice versa).

Can we customize how data from Wati is recorded in Smartsheet?

Absolutely. You can customize how Wati data is recorded in Smartsheet. This includes choosing which data fields go into which fields of Smartsheet, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Wati and Smartsheet?

The data sync between Wati and Smartsheet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Wati to Smartsheet?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Wati and Smartsheet?

Yes, you can set conditional logic to control the flow of data between Wati and Smartsheet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Wati

About Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

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Smartsheet

About Smartsheet

Smartsheet is a powerful work management and automation platform that enables teams to plan, track, automate, and report on work. It provides a flexible and intuitive interface for managing projects, tasks, and workflows, making it easier for teams to collaborate and achieve their goals.

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