Connect Wati and Sumo Logic to Build Intelligent Automations

Choose a Trigger

Wati

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Choose an Action

Sumo Logic

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Enable Integrations or automations with these events of Wati and Sumo Logic

Enable Integrations or automations with these events of Wati and Sumo Logic

Triggers

New Event

New Event

Triggers when a specific event occurs in Wati

Request a new Trigger for Wati

Actions

Send Template Based What's App Message

Send Template Based What's App Message

Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.

Add Contact

Add Contact

Create a new Contact in Wati.

Send Session Message

Send Session Message

Send a WhatsApp Message to an open session.

Update Contact Attributes

Update Contact Attributes

Update an existing Contact with attributes on WATI.

Start Chat Bot

Start Chat Bot

Start a chat bot in specific wati contact.

Assign User

Assign User

Assign conversation to other user/agent.

Request a new Action for Wati

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Frequently Asked Questions

How do I start an integration between Wati and Sumo Logic?

To start, connect both your Wati and Sumo Logic accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Sumo Logic (or vice versa).

Can we customize how data from Wati is recorded in Sumo Logic?

Absolutely. You can customize how Wati data is recorded in Sumo Logic. This includes choosing which data fields go into which fields of Sumo Logic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Wati and Sumo Logic?

The data sync between Wati and Sumo Logic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Wati to Sumo Logic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Wati and Sumo Logic?

Yes, you can set conditional logic to control the flow of data between Wati and Sumo Logic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Wati

About Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

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Sumo Logic

About Sumo Logic

Sumo Logic is a cloud-based machine data analytics platform that provides real-time insights and continuous intelligence across the entire application lifecycle and stack. It helps organizations monitor, troubleshoot, and secure their applications and infrastructure by collecting, analyzing, and visualizing log and metric data.

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