viaSocket
Integrations Wati The Customer Factor
Wati + The Customer Factor

Connect Wati and The Customer Factor to Build Intelligent Automations

Choose a Trigger

Wati

When this happens...

Choose an Action

The Customer Factor

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Enable Integrations or automations with these events of Wati and The Customer Factor

Enable Integrations or automations with these events of Wati and The Customer Factor

Triggers

New Event

New Event

Triggers when a specific event occurs in Wati

Request a new Trigger for Wati

Actions

Send Template Based WhatsApp Message

Send Template Based WhatsApp Message

Send a predefined WhatsApp message template.

Add Contact

Add Contact

Create a new Contact in Wati.

Send Session Message

Send Session Message

Send a WhatsApp Message to an open session.

Update Contact Attributes

Update Contact Attributes

Update an existing Contact with attributes on WATI.

Start Chat Bot

Start Chat Bot

Start a chat bot in specific wati contact.

Assign User

Assign User

Assign conversation to other user/agent.

Request a new Action for Wati

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Frequently Asked Questions

How do I start an integration between Wati and The Customer Factor?

To start, connect both your Wati and The Customer Factor accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in The Customer Factor (or vice versa).

Can we customize how data from Wati is recorded in The Customer Factor?

Absolutely. You can customize how Wati data is recorded in The Customer Factor. This includes choosing which data fields go into which fields of The Customer Factor, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Wati and The Customer Factor?

The data sync between Wati and The Customer Factor typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Wati to The Customer Factor?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Wati and The Customer Factor?

Yes, you can set conditional logic to control the flow of data between Wati and The Customer Factor. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Wati

About Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

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The Customer Factor

About The Customer Factor

The Customer Factor is a software where users can register, store their contacts, their appointments, invoices, etc.,

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