Connect WebCrawler API and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for WebCrawler API
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use WebCrawler API and Groove automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your WebCrawler API integrations.
Scrape Webpage
Scrape content from any webpage.
Start Crawl Job
Start Crawl Job for any Website.
Search Crawl Job URL
Get url from Crawl Job ID.
Get Crawl Job
Get the Crawl Job from ID.
Cancel Crawl Job
Cancel a Crawl Job from ID.
Create New
Starts a new ticket for your customer
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Frequently Asked Questions
To start, connect both your WebCrawler API and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in WebCrawler API triggers actions in Groove (or vice versa).
Absolutely. You can customize how WebCrawler API data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between WebCrawler API and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WebCrawler API and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About WebCrawler API
WebCrawler API provides a powerful and efficient way to extract data from websites. It is designed to help developers and businesses automate the process of web scraping, enabling them to gather information from various online sources quickly and accurately. With features like customizable crawling rules, data extraction, and integration capabilities, WebCrawler API is an essential tool for anyone looking to harness the power of web data.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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