Connect WhatsApp Business Cloud and Salesforce Commerce Cloud to Build Intelligent Automations
Choose a Trigger
When this happens...
Message Notification
Choose an Action
Automatically do this!
- Request a new Action for Salesforce Commerce Cloud
Enable Integrations or automations with these events of WhatsApp Business Cloud and Salesforce Commerce Cloud
Enable Integrations or automations with these events of WhatsApp Business Cloud and Salesforce Commerce Cloud
Triggers
Message Notification
Triggers when a new message is received.
Actions
List Templates
List Templates available in the specific phone number.
Send Text Message
Text messages can be sent in customer-initiated conversations only
Send Template Message
Send Template Message
WhatsApp human inteterface.
Know More About Whatsapp_business and Salesforce Commerce Cloud Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently Asked Questions
To start, connect both your WhatsApp Business Cloud and Salesforce Commerce Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in Salesforce Commerce Cloud (or vice versa).
Absolutely. You can customize how WhatsApp Business Cloud data is recorded in Salesforce Commerce Cloud. This includes choosing which data fields go into which fields of Salesforce Commerce Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between WhatsApp Business Cloud and Salesforce Commerce Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and Salesforce Commerce Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About WhatsApp Business Cloud
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn MoreAbout Salesforce Commerce Cloud
Salesforce Commerce Cloud is a leading eCommerce platform that empowers businesses to deliver seamless and personalized shopping experiences across all channels. It provides a comprehensive suite of tools for managing online stores, optimizing customer engagement, and driving sales growth.
Learn MoreviaSocket
For SaaS
For AI Agent Builders
Support
Automation Experts
Plans, Pricing and Offer
AI & Automation
© 2025 viaSocket |Privacy,TermsandData Retention & Deletion Policy
Walkover Web Solutions Pvt Ltd. | All rights reserved.