Integrations When I Work ServiceNow
When I Work + ServiceNow

Connect When I Work and ServiceNow to Build Intelligent Automations

Choose a Trigger

When I Work

When this happens...

Choose an Action

ServiceNow

Automatically do this!

Enable Integrations or automations with these events of When I Work and ServiceNow

Enable Integrations or automations with these events of When I Work and ServiceNow

Actions

Create an User

Create an User

Creates an employee, manager, or supervisor.

Request a new Action for When I Work

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Frequently Asked Questions

How do I start an integration between When I Work and ServiceNow?

To start, connect both your When I Work and ServiceNow accounts to viaSocket. Once connected, you can set up a workflow where an event in When I Work triggers actions in ServiceNow (or vice versa).

Can we customize how data from When I Work is recorded in ServiceNow?

Absolutely. You can customize how When I Work data is recorded in ServiceNow. This includes choosing which data fields go into which fields of ServiceNow, setting up custom formats, and filtering out unwanted information.

How often does the data sync between When I Work and ServiceNow?

The data sync between When I Work and ServiceNow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from When I Work to ServiceNow?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between When I Work and ServiceNow?

Yes, you can set conditional logic to control the flow of data between When I Work and ServiceNow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

When I Work

About When I Work

When I Work is an employee scheduling and time tracking software designed to streamline workforce management and enhance communication among teams. It provides tools for scheduling, attendance tracking, and time clock functionalities, catering to businesses seeking efficient shift planning and workforce management solutions.

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ServiceNow

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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