To start, connect both your wintouch and placetel accounts to viaSocket. Once connected, you can set up a workflow where an event in wintouch triggers actions in placetel (or vice versa).

Absolutely. You can customize how wintouch data is recorded in placetel. This includes choosing which data fields go into which fields of placetel, setting up custom formats, and filtering out unwanted information.

The data sync between wintouch and placetel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.