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When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a SKU is created , updated or deleted.
Trigger when a customer is created,deleted or updated.
Triggers when a new support ticket is created.
Action is the task that follows automatically within your wizishop integrations.
Create a new brand using a name and optional image URL.
Update a product SKU's stock quantity by increasing, decreasing, or replacing the amount.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your wizishop and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in wizishop triggers actions in Gorgias (or vice versa).
Absolutely. You can customize how wizishop data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.
The data sync between wizishop and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between wizishop and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
WiziShop is an all-in-one e-commerce platform with cloud-based solutions to gain visibility and sell products and services online by harnessing the power of SEO.
Learn MoreGorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
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