Connect Youform and BoldDesk to Build Intelligent Automations

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Youform

When this happens...

Choose an Action

BoldDesk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Submission Arrives

New Submission Arrives

runs when New Submission Arrives

Request a new Trigger for Youform

Do thisActions

Action is the task that follows automatically within your Youform integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between Youform and BoldDesk?

To start, connect both your Youform and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Youform triggers actions in BoldDesk (or vice versa).

Can we customize how data from Youform is recorded in BoldDesk?

Absolutely. You can customize how Youform data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Youform and BoldDesk?

The data sync between Youform and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Youform to BoldDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Youform and BoldDesk?

Yes, you can set conditional logic to control the flow of data between Youform and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Youform

About Youform

Youform is a versatile platform designed to streamline the creation and management of online forms and surveys. Ideal for businesses and individuals looking to gather data efficiently, Youform offers customizable templates and advanced analytics to enhance user engagement and data collection.

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BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

Learn More