Integrations ZenCommerce InvGate Service Management
ZenCommerce + InvGate Service Management
Full list

Supported Triggers & Actions

Everything you can automate between ZenCommerce and InvGate Service Management.

When this happensTriggers

A trigger is an event that starts a workflow.

New Order Created

New Order Created

Triggers when a new order is placed in your ZenCommerce store.

Product Updated

Product Updated

Triggers when a product is updated in your ZenCommerce store.

New Customer

New Customer

Trigger's when new customer is created

Customer Updated

Customer Updated

Trigger's when customer is updated

New Product

New Product

Trigger's when new product is added

Order Status Paid

Order Status Paid

Trigger when order status change to paid

Do thisActions

Action is the task that follows automatically within your ZenCommerce integrations.

Get all Customer

Get all Customer

Get an all existing customers.

Get all Products

Get all Products

Get an all existing products.

Get all Orders

Get all Orders

Get an all existing orders

Get all Collections

Get all Collections

Get an all existing collections.

Create Incident

Create Incident

Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.

Get Categories

Get Categories

Retrieve service categories used to classify incidents and service requests.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations ZenCommerce
ZenCommerce + InvGate Service Management
ZenCommerce logo

About ZenCommerce

ZenCommerce is a comprehensive eCommerce platform designed to help businesses create and manage their online stores with ease. It offers a range of features including customizable templates, secure payment gateways, and robust inventory management tools, making it an ideal solution for businesses looking to establish a strong online presence.

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Integrations InvGate Service Management
InvGate Service Management + ZenCommerce
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

Learn more

Frequently Asked Questions

How do I connect ZenCommerce and InvGate Service Management?

Sign up for a free viaSocket account, then authorize both your ZenCommerce and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between ZenCommerce and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from ZenCommerce to InvGate Service Management?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where ZenCommerce triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in ZenCommerce. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between ZenCommerce and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire ZenCommerce and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.