To start, connect both your Zinc and niledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Zinc triggers actions in niledesk (or vice versa).

Absolutely. You can customize how Zinc data is recorded in niledesk. This includes choosing which data fields go into which fields of niledesk, setting up custom formats, and filtering out unwanted information.

The data sync between Zinc and niledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.