Connect ziwo and Dialpad to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between ziwo and Dialpad?

To start, connect both your ziwo and Dialpad accounts to viaSocket. Once connected, you can set up a workflow where an event in ziwo triggers actions in Dialpad (or vice versa).

Can we customize how data from ziwo is recorded in Dialpad?

Absolutely. You can customize how ziwo data is recorded in Dialpad. This includes choosing which data fields go into which fields of Dialpad, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ziwo and Dialpad?

The data sync between ziwo and Dialpad typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ziwo to Dialpad?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ziwo and Dialpad?

Yes, you can set conditional logic to control the flow of data between ziwo and Dialpad. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ziwo

About ziwo

Ziwo Cloud Contact Center is an app with readymade CRM plugins to connect real or virtual agents with phone numbers in any country.

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Dialpad

About Dialpad

Dialpad is a modern business communications platform that offers voice, video, and messaging solutions. It is designed to streamline communication and collaboration for businesses of all sizes.

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