Connect Zoho Desk and Gmail
Integrate Zoho Desk with Gmail to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Email via Gmail when Contact Updated in Zoho-desk
Add or Remove Labels on Emails in Gmail when Contact Updated in Zoho-desk
Reply To Email Thread in Gmail when Contact Updated in Zoho-desk
Get Thread Replies in Gmail when Contact Updated in Zoho-desk
Search Email Messages in Gmail when Contact Updated in Zoho-desk
Popular Zoho Desk + Gmail flows
Start from a real workflow other teams are already running.
Choose a trigger
Zoho Desk
When this happens...
Contact Updated
New Task
Task Updated
New Account
New Agent
New Attachment
New Comment
New Contact
New Status Change
New Ticket
Updated Ticket
New Article
Agent Updated
Choose an action
Gmail
Automatically do this!
Send Email
Add or Remove Labels on Emails
Reply To Email Thread
Get Thread Replies
Search Email Messages
Get Email Attachment
Create Email Draft
List all Mails
Send Email via Gmail when Contact Updated in Zoho-desk
Use this flowAdd or Remove Labels on Emails in Gmail when Contact Updated in Zoho-desk
Use this flowReply To Email Thread in Gmail when Contact Updated in Zoho-desk
Use this flowGet Thread Replies in Gmail when Contact Updated in Zoho-desk
Use this flowSearch Email Messages in Gmail when Contact Updated in Zoho-desk
Use this flowGet Email Attachment from Gmail when Contact Updated in Zoho-desk
Use this flowCreate Email Draft in Gmail when Contact Updated in Zoho-desk
Use this flowList all Mails from Gmail when Contact Updated in Zoho-desk
Use this flowSend Email via Gmail when New Task in Zoho-desk
Use this flowAdd or Remove Labels on Emails in Gmail when New Task in Zoho-desk
Use this flowSupported Triggers & Actions
Everything you can automate between Zoho Desk and Gmail.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Task Updated
Triggers when an existing task is updated.
New Account
Trigger when new account is created
New Agent
Trigger when new agent is created
New Attachment
Trigger when new attachment is added to a ticket in selected organization
Do thisActions
Action is the task that follows automatically within your Zoho Desk integrations.
Update Contact
Updates information for an existing contact.
Find a Contact
Find a contact by its email.
Search Ticket
Search Ticket by ticket number
Add Attachment
Add attachment to a ticket
Add a Comment
Add a comment to a ticket
Create a Account
Creates a new accounts
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Learn how to automate Zoho Desk and Gmail workflows.
Learn how to automate Zoho Desk and Gmail workflows.
Learn how to automate Zoho Desk and Gmail workflows.
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About Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn more
About Gmail
Gmail is Google's email service that helps users send, receive, organize, search, and manage email messages with powerful spam filtering and integration across Google Workspace.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Zoho Desk and Gmail accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zoho Desk and Gmail as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Gmail. No coding required.
Yes. You can set up a workflow where Zoho Desk triggers actions in Gmail, and a separate workflow where Gmail triggers actions in Zoho Desk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zoho Desk and Gmail. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zoho Desk and Gmail integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
