Connect Zoho Commerce and Freshchat Classic to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Zoho Commerce
Choose an Action
Automatically do this!
Create a User
Search Users
Create a conversation
Search User
Enable Integrations or automations with these events of Zoho Commerce and Freshchat Classic
Enable Integrations or automations with these events of Zoho Commerce and Freshchat Classic
Actions
Create a Product
Create a new product with variant.
Create a Variant
Create a new variant.
Create a Category
Create a new category.
Create a Coupon
Create a new coupon.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
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Frequently Asked Questions
To start, connect both your Zoho Commerce and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Commerce triggers actions in Freshchat Classic (or vice versa).
Absolutely. You can customize how Zoho Commerce data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Commerce and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Commerce and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho Commerce
Zoho Commerce is a comprehensive eCommerce platform that enables businesses to create, manage, and grow their online stores with ease. It offers a range of features including website building, product management, payment processing, and order tracking, all integrated into a single platform. With Zoho Commerce, businesses can enhance their online presence and streamline their sales processes.
Learn MoreAbout Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
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