Idea & Bug Intake: Save to Table and Alert Slack (Auto‑Route Urgent Bugs)
Collect user ideas and bugs from a form/webhook, save them in a table, and instantly alert Slack—urgent bugs go straight to your QA channel.
By Ravi Paliwal
Installed by 1 users
- bug urgentSend to qa channel
- not bug
- unknown usernamesSubmitNewIdeaToSlackAPIRejectmessageSendRejectMessageApiCall
- known usersconvert_date_to_indian_formatSubmitResponseWithUsernameFunctionSendAcceptMessageApiCall
Idea & Bug Intake: Save to Table and Alert Slack (Auto‑Route Urgent Bugs)
Idea & Bug Intake: Save to Table and Alert Slack (Auto‑Route Urgent Bugs)
Introduction
Turn scattered product feedback into action. This automation saves every idea/bug to a central table and notifies the right Slack channels—urgent bugs are escalated automatically. ✅
Trigger Event
A user submits an idea or bug via your form/webhook. The submission includes fields like name, module, description, type (Idea/Bug), priority, and optional attachment.
Actions
- The submission is cleaned and organized so dropdown choices show readable text and the first attachment is captured.
- The created time is converted to your local date and time for easier tracking.
- A new row is created in your Ideas table with key details: name, mobile, idea/bug description, type, date, time, and attachment URL.
- A Slack message posts in your ideas channel with the summary: who submitted it, type, module, and description.
- If it’s a Bug marked Urgent, a detailed alert is also sent to your QA Slack channel for faster attention.
Benefits
- Central source of truth: Every submission is saved and searchable
- Real-time visibility: Teams see new ideas instantly in Slack
- Faster triage: Urgent bugs auto‑escalate to QA
- Fewer manual steps: No copy‑paste between tools
- Cleaner data: Dropdowns and attachments are parsed correctly
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