
When this happens...
New SMS Event

Automatically do this!
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger's when any sms event occur.
Action is the task that follows automatically within your 8x8 integrations.
Send a sms.
Viasocket will send email for Human Intervention purpose

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Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your 8x8 and Email accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in Email (or vice versa).
Absolutely. You can customize how 8x8 data is recorded in Email. This includes choosing which data fields go into which fields of Email, setting up custom formats, and filtering out unwanted information.
The data sync between 8x8 and Email typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 8x8 and Email. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
Learn MoreHuman Intervention is a powerful tool designed to facilitate seamless human interaction within automated workflows. It allows users to pause automation processes and request human input or approval before proceeding, ensuring accuracy and compliance in critical tasks.
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