Connect Agora and Gorgias to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Agora
Choose an Action
Automatically do this!
Create Gorgias ticket
Create customer
Update Customer
Delete Customer
Add message to ticket
Create User
Update User
Delete User
Create team
Update Team
Delete Team
Ready to use Agora and Gorgias automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your Agora integrations.
Get project usage
Gets the usage data of a specified project.
Enable or Disable Primary app
Enables or disables the primary app certificate for a project by ID.
Set IP Address
Sets the IP of the recording server for a project by ID.
Enable or Disable a Project
Enables or Disables a project by ID.
Get a Project by ID
Gets the info on a project by ID.
Create a project
Creates a new project.
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Frequently Asked Questions
To start, connect both your Agora and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Agora triggers actions in Gorgias (or vice versa).
Absolutely. You can customize how Agora data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.
The data sync between Agora and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Agora and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Agora
Agora offers real-time voice, video, and live interactive streaming platforms, enabling developers to embed real-time video and voice functionalities into their applications.
Learn MoreAbout Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn More
