Connect Bigin and Tiledesk to Build Intelligent Automations

Choose a Trigger

Bigin

When this happens...

Choose an Action

Tiledesk

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Request a new Trigger for Bigin

Do thisActions

Action is the task that follows automatically within your Bigin integrations.

Create Contact

Create Contact

Create a new contact

Get Organization Details

Get Organization Details

Retrieves the details of the organization.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Bigin and Tiledesk?

To start, connect both your Bigin and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Bigin triggers actions in Tiledesk (or vice versa).

Can we customize how data from Bigin is recorded in Tiledesk?

Absolutely. You can customize how Bigin data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Bigin and Tiledesk?

The data sync between Bigin and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Bigin to Tiledesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Bigin and Tiledesk?

Yes, you can set conditional logic to control the flow of data between Bigin and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Bigin

About Bigin

Bigin is your secret weapon to organize your business data into Contacts, Companies, Pipelines, and Activities allowing you to see what areas need your attention and when.

Learn More
Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

Learn More