To start, connect both your callpaas and idi accounts to viaSocket. Once connected, you can set up a workflow where an event in callpaas triggers actions in idi (or vice versa).

Absolutely. You can customize how callpaas data is recorded in idi. This includes choosing which data fields go into which fields of idi, setting up custom formats, and filtering out unwanted information.

The data sync between callpaas and idi typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.