To start, connect both your counterapp and Pure Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in counterapp triggers actions in Pure Chat (or vice versa).

Absolutely. You can customize how counterapp data is recorded in Pure Chat. This includes choosing which data fields go into which fields of Pure Chat, setting up custom formats, and filtering out unwanted information.

The data sync between counterapp and Pure Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.