Connect Deskpro and Bluesky to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
Create Post
Find User
Repost Post
Like Post
Find Post
Ready to use Deskpro and Bluesky automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
New Posts by Author
Fetches new posts by a specified Bluesky author created since the last check.
New Post with Search Options
Finds and returns newly created Bluesky posts that match the selected search method (author, keyword, mentions, URL, domain, language, or tags).
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Post
Creates a new post on the user's Bluesky timeline.
Find User
Search for posts on Bluesky.
Repost Post
Reposts (boosts) a post on Bluesky.
Like Post
Add a like to a Bluesky post.
Find Post
Retrieves the most recent post from a specified author (DID or handle).
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Frequently Asked Questions
To start, connect both your Deskpro and Bluesky accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Bluesky (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in Bluesky. This includes choosing which data fields go into which fields of Bluesky, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and Bluesky typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and Bluesky. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Bluesky
Bluesky is a decentralized social media platform that aims to provide users with a more open and user-controlled social networking experience. It focuses on giving users the ability to own their data and have more control over their online interactions.
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