IntegrationsDeskproMy Dukaan
Deskpro + My Dukaan

Connect Deskpro and My Dukaan to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

My Dukaan

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

New Customer

New Customer

Triggers when a new customer is added.

Request a new Trigger for Deskpro

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Get all Orders

Get all Orders

Get a list of orders.

Create Category

Create Category

Create a product category in a specified store.

Create Product

Create Product

Create's a product.

Create Discount

Create Discount

Create's a discount.

Create a Warehouse

Create a Warehouse

Creates a new warehouse.

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Frequently Asked Questions

How do I start an integration between Deskpro and My Dukaan?

To start, connect both your Deskpro and My Dukaan accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in My Dukaan (or vice versa).

Can we customize how data from Deskpro is recorded in My Dukaan?

Absolutely. You can customize how Deskpro data is recorded in My Dukaan. This includes choosing which data fields go into which fields of My Dukaan, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and My Dukaan?

The data sync between Deskpro and My Dukaan typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to My Dukaan?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and My Dukaan?

Yes, you can set conditional logic to control the flow of data between Deskpro and My Dukaan. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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My Dukaan

About My Dukaan

Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.

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