Full list

Supported Triggers & Actions

Everything you can automate between Drift and Gmail.

When this happensTriggers

A trigger is an event that starts a workflow.

New Attachment

New Attachment

Retrieve recent Gmail messages (optionally filtered by label) that contain attachments, upload those attachments to Viasocket, and return message and attachment details.

New Email Received

New Email Received

Runs when new email arrives

New Email Sent

New Email Sent

Runs the workflow automatically whenever a new email appears in the Sent mailbox or a specified label.

Request a new Trigger for Drift

Do thisActions

Action is the task that follows automatically within your Drift integrations.

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Send Email

Send Email

send a new email message.

Add or Remove Labels on Emails

Add or Remove Labels on Emails

Add or remove labels on a specific email or on emails matching sender, subject, or thread ID.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Video 1

Learn how to automate Drift and Gmail workflows.

Video 2

Learn how to automate Drift and Gmail workflows.

Video 3

Learn how to automate Drift and Gmail workflows.

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Integrations Drift
Drift + Gmail
Drift logo

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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Integrations Gmail
Gmail + Drift
Gmail logo

About Gmail

Gmail is Google's email service that helps users send, receive, organize, search, and manage email messages with powerful spam filtering and integration across Google Workspace.

Learn more

Frequently Asked Questions

How do I connect Drift and Gmail?

Sign up for a free viaSocket account, then authorize both your Drift and Gmail accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Drift and Gmail as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Drift to Gmail?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Gmail. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Drift triggers actions in Gmail, and a separate workflow where Gmail triggers actions in Drift. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Drift and Gmail. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Drift and Gmail integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.