Integrate Facebook Messenger with Bigin to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Bigin when New Page Message in Facebook Messenger
Update Contact in Bigin when New Page Message in Facebook Messenger
Update Company in Bigin when New Page Message in Facebook Messenger
Get Organization Details from Bigin when New Page Message in Facebook Messenger
Create Or Update Pipeline in Bigin when New Page Message in Facebook Messenger
Start from a real workflow other teams are already running.
Facebook Messenger
When this happens...
New Page Message
Bigin
Automatically do this!
Create Contact
Update Contact
Update Company
Get Organization Details
Create Or Update Pipeline
Create Or Update Contact
Create Pipeline
Create Contact in Bigin when New Page Message in Facebook Messenger
Use this flowUpdate Contact in Bigin when New Page Message in Facebook Messenger
Use this flowUpdate Company in Bigin when New Page Message in Facebook Messenger
Use this flowGet Organization Details from Bigin when New Page Message in Facebook Messenger
Use this flowCreate Or Update Pipeline in Bigin when New Page Message in Facebook Messenger
Use this flowCreate Or Update Contact in Bigin when New Page Message in Facebook Messenger
Use this flowCreate Pipeline in Bigin when New Page Message in Facebook Messenger
Use this flowSend Message from Page via Facebook Messenger when New Contact Created in Bigin
Use this flowSend Receipt Template in Facebook_messenger when New Contact Created in Bigin
Use this flowSet Messenger Welcome Screen in Facebook Messenger when New Contact Created in Bigin
Use this flowEverything you can automate between Facebook Messenger and Bigin.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new page message
Runs when a new contact is created in Zoho Bigin.
Runs when a new deal is created in Zoho Bigin.
Action is the task that follows automatically within your Facebook Messenger integrations.
Sends a message to a user from a page.
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreBigin by Zoho CRM is a customer relationship management system tailored for small businesses to streamline sales, marketing, and customer service. Its intuitive pipeline management tracks opportunities across sales stages with customizable workflows.
Learn moreSign up for a free viaSocket account, then authorize both your Facebook Messenger and Bigin accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Bigin as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Bigin. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Bigin, and a separate workflow where Bigin triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Bigin. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Bigin integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.