Connect Facebook Messenger and Instagram for Business
Integrate Facebook Messenger with Instagram for Business to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Publish Instagram Story to Instagram for Business when New Page Message in Facebook Messenger
Send DM Message on Instagram for Business when New Page Message in Facebook Messenger
Reply to Comment on Instagram for Business when New Page Message in Facebook Messenger
Hide/Unhide the Comment in Instagram for Business when New Page Message in Facebook Messenger
Send DM Private Reply from Comment on Instagram for Business when New Page Message in Facebook Messenger
Popular Facebook Messenger + Instagram for Business flows
Start from a real workflow other teams are already running.
Choose a trigger
Facebook Messenger
When this happens...
New Page Message
Choose an action
Instagram for Business
Automatically do this!
Publish Instagram Story
Send DM Message
Reply to Comment
Hide/Unhide the Comment
Send DM Private Reply from Comment
Send Quick Replies
Get Media Details
List Media
Publish Instagram Photo
React/Unreact to a message
List Media Comments
Get Comment Details
Get DM Message Details
List DM Conversations
Get DM Conversations Details
Find a conversation with a specific person
Publish Photos or Carousel
Delete the Comment
Publish Video or Reel
Get User Profile
List Instagram Stories
Publish Instagram Story to Instagram for Business when New Page Message in Facebook Messenger
Use this flowSend DM Message on Instagram for Business when New Page Message in Facebook Messenger
Use this flowReply to Comment on Instagram for Business when New Page Message in Facebook Messenger
Use this flowHide/Unhide the Comment in Instagram for Business when New Page Message in Facebook Messenger
Use this flowSend DM Private Reply from Comment on Instagram for Business when New Page Message in Facebook Messenger
Use this flowSend Quick Replies on Instagram for Business when New Page Message in Facebook Messenger
Use this flowGet Media Details from Instagram for Business when New Page Message in Facebook Messenger
Use this flowList Media from Instagram for Business when New Page Message in Facebook Messenger
Use this flowPublish Instagram Photo to Instagram for Business when New Page Message in Facebook Messenger
Use this flowReact/Unreact to a message on Instagram for Business when New Page Message in Facebook Messenger
Use this flowSupported Triggers & Actions
Everything you can automate between Facebook Messenger and Instagram for Business.
When this happensTriggers
A trigger is an event that starts a workflow.
New Page Message
Runs when new page message
New Comment
Runs when new comment appears
New DM
Runs when new direct message arrives
New Media Is Posted to My Account
Runs when New Media Is Posted to My Account
New Story Reply
Runs when New Story Reply Arrives
Do thisActions
Action is the task that follows automatically within your Facebook Messenger integrations.
Send Message from Page
Sends a message to a user from a page.
Send Receipt Template
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Set Messenger Welcome Screen
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Set Ice Breakers
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
Set Persistent Menu
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn to build automation
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Facebook Messenger and Instagram for Business workflows.
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About Facebook Messenger
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSimilar apps
About Instagram for Business
Instagram for Business is a powerful platform that allows businesses to connect with their audience through visual storytelling. It offers tools for businesses to create engaging content, reach a wider audience, and analyze performance metrics to optimize their marketing strategies.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Facebook Messenger and Instagram for Business accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Instagram for Business as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Instagram for Business. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Instagram for Business, and a separate workflow where Instagram for Business triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Instagram for Business. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Instagram for Business integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
