Integrate Frill with Facebook Messenger to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Message from Page via Facebook Messenger when New Idea Is Added to Frill
Send Receipt Template in Facebook_messenger when New Idea Is Added to Frill
Set Messenger Welcome Screen in Facebook Messenger when New Idea Is Added to Frill
Set Ice Breakers in Facebook Messenger when New Idea Is Added to Frill
Set Persistent Menu in Facebook Messenger when New Idea Is Added to Frill
Start from a real workflow other teams are already running.
Frill
When this happens...
New Idea Is Added
New Comment on Idea
When a new announcement is published
When a new vote is added to an idea
Facebook Messenger
Automatically do this!
Send Message from Page
Send Receipt Template
Set Messenger Welcome Screen
Set Ice Breakers
Set Persistent Menu
Set Sender Actions
Send Generic Template
Get User Details
Get Messenger Profile Fields Details
Delete Messenger Profile Fields
Send Message from Page via Facebook Messenger when New Idea Is Added to Frill
Use this flowSend Receipt Template in Facebook_messenger when New Idea Is Added to Frill
Use this flowSet Messenger Welcome Screen in Facebook Messenger when New Idea Is Added to Frill
Use this flowSet Ice Breakers in Facebook Messenger when New Idea Is Added to Frill
Use this flowSet Persistent Menu in Facebook Messenger when New Idea Is Added to Frill
Use this flowSet Sender Actions in Facebook Messenger when New Idea Is Added to Frill
Use this flowSend Generic Template via Facebook Messenger when New Idea Is Added to Frill
Use this flowGet User Details from Facebook Messenger when New Idea Is Added to Frill
Use this flowGet Messenger Profile Fields Details from Facebook Messenger when New Idea Is Added to Frill
Use this flowDelete Messenger Profile Fields in Facebook Messenger when New Idea Is Added to Frill
Use this flowEverything you can automate between Frill and Facebook Messenger.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new idea is added
Update transfer option code for Frill New Comment on Idea trigger
Runs the workflow automatically whenever a new announcement is published in your Frill account.
Runs the workflow automatically whenever a new vote is added to an idea in Frill. The trigger can be limited to a specific idea if desired.
Runs when new page message
Action is the task that follows automatically within your Frill integrations.
Create idea (author, topics)
Update an idea's title, description, category, status, and display settings.
Find an idea by its ID or slug.
Create a new follower in Frill
Retrieve ideas from your Frill account, optionally filtering by name, sorting, limiting results, and selecting fields.
Retrieve all Frill followers

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
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Frill is a customer feedback platform that helps teams collect feature requests, manage public roadmaps, publish announcements, and gather surveys to prioritize product decisions.
Learn moreFacebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSign up for a free viaSocket account, then authorize both your Frill and Facebook Messenger accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Frill and Facebook Messenger as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Facebook Messenger. No coding required.
Yes. You can set up a workflow where Frill triggers actions in Facebook Messenger, and a separate workflow where Facebook Messenger triggers actions in Frill. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Frill and Facebook Messenger. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Frill and Facebook Messenger integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.