Integrations Google Chat Salesforce
Google Chat + Salesforce

Connect Google Chat and Salesforce to Build Intelligent Automations

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Google Chat

When this happens...

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Salesforce

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message

New Message

Trigger when a new message received/sent in google chat space.

New Contact

New Contact

Triggers when a new Contact is created.

New Lead

New Lead

Triggers when a new Lead is created.

New Record

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Record

Updated Record

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

New Case Attachment

New Case Attachment

Triggers when a new Attachment is added to a case.

Do thisActions

Action is the task that follows automatically within your Google Chat integrations.

Send Message

Send Message

Sends a message to a specified Google Chat space.

Create a Card Message

Create a Card Message

create a card message to a specified Google Chat space.

List all Messages

List all Messages

Retrieve a list of messages .

Add Contact to Campaign

Add Contact to Campaign

Adds an existing contact to an existing campaign.

Add Lead to Campaign

Add Lead to Campaign

Adds an existing lead to an existing campaign.

Create Attachment

Create Attachment

Creates a new attachment (max 25MB).

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Frequently Asked Questions

How do I start an integration between Google Chat and Salesforce?

To start, connect both your Google Chat and Salesforce accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Chat triggers actions in Salesforce (or vice versa).

Can we customize how data from Google Chat is recorded in Salesforce?

Absolutely. You can customize how Google Chat data is recorded in Salesforce. This includes choosing which data fields go into which fields of Salesforce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Google Chat and Salesforce?

The data sync between Google Chat and Salesforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Google Chat to Salesforce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Google Chat and Salesforce?

Yes, you can set conditional logic to control the flow of data between Google Chat and Salesforce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Google Chat

About Google Chat

Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.

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Salesforce

About Salesforce

Salesforce is a leading cloud-based customer relationship management (CRM) platform that provides businesses with tools to manage customer interactions, sales processes, and marketing campaigns. It offers a comprehensive suite of applications for sales, service, marketing, and more, enabling organizations to streamline operations and enhance customer engagement.

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