Connect Gorgias and Zoho People to Build Intelligent Automations

Choose a Trigger

Gorgias

When this happens...

Choose an Action

Zoho People

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Enable Integrations or automations with these events of Gorgias and Zoho People

Enable Integrations or automations with these events of Gorgias and Zoho People

Triggers

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Gorgias

Actions

Create Ticket

Create Ticket

Create a new Gorgias support ticket with customer email, subject, tags, and an initial message.

Create Customer

Create Customer

Create a new Gorgias customer with contact channel, name, email, language, and timezone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add Ticket Message

Add Ticket Message

Add a message to an existing Gorgias ticket using the chosen channel, source, and sender details.

Create User

Create User

Create a new Gorgias user with email, name, role, and optional country, language, and timezone.

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Frequently Asked Questions

How do I start an integration between Gorgias and Zoho People?

To start, connect both your Gorgias and Zoho People accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Zoho People (or vice versa).

Can we customize how data from Gorgias is recorded in Zoho People?

Absolutely. You can customize how Gorgias data is recorded in Zoho People. This includes choosing which data fields go into which fields of Zoho People, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and Zoho People?

The data sync between Gorgias and Zoho People typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to Zoho People?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and Zoho People?

Yes, you can set conditional logic to control the flow of data between Gorgias and Zoho People. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Zoho People

About Zoho People

Zoho People is a comprehensive HR management platform designed to streamline and automate various human resource processes. It offers features such as employee database management, attendance tracking, leave management, and performance appraisals, making it an essential tool for efficient HR operations.

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