Connect Gorgias and Agora to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Get project usage
Enable or Disable Primary app
Set IP Address
Enable or Disable a Project
Get a Project by ID
Create a project
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Ticket
Creates a new ticket.
Get project usage
Gets the usage data of a specified project.
Enable or Disable Primary app
Enables or disables the primary app certificate for a project by ID.
Set IP Address
Sets the IP of the recording server for a project by ID.
Enable or Disable a Project
Enables or Disables a project by ID.
Get a Project by ID
Gets the info on a project by ID.
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Frequently Asked Questions
To start, connect both your Gorgias and Agora accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Agora (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Agora. This includes choosing which data fields go into which fields of Agora, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Agora typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Agora. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout Agora
Agora offers real-time voice, video, and live interactive streaming platforms, enabling developers to embed real-time video and voice functionalities into their applications.
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