Integrate Gorgias and API Connector with viaSocket
Gorgias already connects with hundreds of apps. API Connector's automation is still on its way. Want to speed that up?
Supported Triggers & Actions
Everything you can automate between Gorgias and API Connector.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreSimilar apps
About API Connector
API Connector by apigrid.io is a powerful tool designed to simplify the process of integrating and managing APIs. It allows users to connect various applications and services seamlessly, enabling data exchange and automation across platforms. With its user-friendly interface, API Connector makes it easy for developers and businesses to create, test, and deploy API connections without extensive coding knowledge.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gorgias and API Connector accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and API Connector as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach API Connector. No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in API Connector, and a separate workflow where API Connector triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and API Connector. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and API Connector integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
