Connect Gorgias and Fourthwall to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Product Updated
Triggered when a product is updated on Fourthwall.
New Gift Purchase
Triggers when a new gift was purchased.
Order Updated
Triggers when an order is updated.
Order Placed
Triggers when an order is placed.
New Product
Triggers when s new product is created.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
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Frequently Asked Questions
To start, connect both your Gorgias and Fourthwall accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Fourthwall (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Fourthwall. This includes choosing which data fields go into which fields of Fourthwall, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Fourthwall typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Fourthwall. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout Fourthwall
Fourthwall is a platform designed to empower creators by providing them with tools to build and manage their own custom storefronts. It allows creators to sell merchandise, digital products, and memberships directly to their audience, offering a seamless and personalized shopping experience. With Fourthwall, creators can maintain control over their brand and engage with their community more effectively.
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