Connect Gorgias and Heepsy to Build Intelligent Automations

Choose a Trigger

Gorgias

When this happens...

Choose an Action

Heepsy

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Enable Integrations or automations with these events of Gorgias and Heepsy

Enable Integrations or automations with these events of Gorgias and Heepsy

Triggers

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Gorgias

Actions

Create Ticket

Create Ticket

Create a new Gorgias support ticket with customer email, subject, tags, and an initial message.

Create Customer

Create Customer

Create a new Gorgias customer with contact channel, name, email, language, and timezone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add Ticket Message

Add Ticket Message

Add a message to an existing Gorgias ticket using the chosen channel, source, and sender details.

Create User

Create User

Create a new Gorgias user with email, name, role, and optional country, language, and timezone.

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Frequently Asked Questions

How do I start an integration between Gorgias and Heepsy?

To start, connect both your Gorgias and Heepsy accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Heepsy (or vice versa).

Can we customize how data from Gorgias is recorded in Heepsy?

Absolutely. You can customize how Gorgias data is recorded in Heepsy. This includes choosing which data fields go into which fields of Heepsy, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and Heepsy?

The data sync between Gorgias and Heepsy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to Heepsy?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and Heepsy?

Yes, you can set conditional logic to control the flow of data between Gorgias and Heepsy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Heepsy

About Heepsy

Heepsy is a platform designed to help businesses and marketers find and analyze influencers for their marketing campaigns. It provides tools to search for influencers based on various criteria, analyze their profiles, and manage influencer marketing campaigns effectively.

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