Connect Gorgias and monday.com to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Get Board Values
Create a Board
Archive Board
Get Column Values
Create a Column
Create a Group
Delete Item
Get Group Details
Update Board
Delete Board
Archive Group
Archive Item
Create a Subitem
Create Update
Delete Group
Duplicate Group
Get Subitem Values
Update Group
Delete Column
List All Boards
List All Account
List All Account Roles
List All Workspaces
List All Teams
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New User
Triggers when new user joins.
New Board
Triggers when a new board is created/updated
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Ticket
Creates a new ticket.
Get Board Values
Returns the details of all column in a specific Board.
Create a Board
Creates a new board.
Archive Board
Archives a board with its ID.
Get Column Values
Returns the data for a specific column in a board .
Create a Column
Creates a new column in a board.
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Frequently Asked Questions
To start, connect both your Gorgias and monday.com accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in monday.com (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in monday.com. This includes choosing which data fields go into which fields of monday.com, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and monday.com typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and monday.com. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout monday.com
monday.com is a work operating system that powers teams to run projects and workflows with confidence. It's a simple but intuitive tool that enables people to manage work, meet deadlines, and build a culture of transparency.
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