Connect Gorgias and SellApp to Build Intelligent Automations

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Gorgias

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

New Coupon Created

New Coupon Created

Triggered when new coupon is created.

new coupon is created

new coupon is created

runs when new coupon is created

new section is created

new section is created

runs when new section is created

new blacklist rule is created

new blacklist rule is created

runs when new blacklist rule is created

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Do thisActions

Action is the task that follows automatically within your Gorgias integrations.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

Create User

Create User

Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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Frequently Asked Questions

How do I start an integration between Gorgias and SellApp?

To start, connect both your Gorgias and SellApp accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in SellApp (or vice versa).

Can we customize how data from Gorgias is recorded in SellApp?

Absolutely. You can customize how Gorgias data is recorded in SellApp. This includes choosing which data fields go into which fields of SellApp, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and SellApp?

The data sync between Gorgias and SellApp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to SellApp?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and SellApp?

Yes, you can set conditional logic to control the flow of data between Gorgias and SellApp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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SellApp

About SellApp

SellApp is a powerful eCommerce platform designed to streamline online sales and digital product distribution. It offers robust tools for managing transactions, inventory, and customer interactions, making it ideal for businesses looking to enhance their online presence and sales efficiency.

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