Connect Gorgias and Shopkit to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Get Store Detail
Create Brand
Create Category
Create Client
Create Coupon
Create Media
Create Order Invoice
Create Product
Create Product Option Group
Create Webhook
Update Brand
Update Category
Update Client
Update Product
Update Product Option
Update Product Option Group
Get Product
Get Product by ID
Get Product by SKU
Search Brand
Delete a Product
Search Category
Search Client
Search Coupon
Search Media
Search Product Option
Search Product Option Group
Search Shipment
List All Shipment Carriers
Search Shipping
Search Stats
List All Stores
Search Webhook
Delete a Brand
Delete a Category
Delete a Client
Delete Product Option
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Client
Triggered when a new client is created in your Shopkit store.
Client Updated
Triggered when a client is updated in your Shopkit store.
Client Deleted
Triggered when a client is deleted in your Shopkit store.
New Product
Triggeres when a new product is created in your Shopkit store.
Product Updated
Triggered when a product is updated in your Shopkit store.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
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Frequently Asked Questions
To start, connect both your Gorgias and Shopkit accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Shopkit (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Shopkit. This includes choosing which data fields go into which fields of Shopkit, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Shopkit typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Shopkit. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout Shopkit
Shopkit is a comprehensive eCommerce platform designed to streamline online retail operations. It offers a suite of tools for managing products, processing payments, and enhancing customer experiences, making it ideal for businesses looking to establish or expand their online presence.
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