IntegrationsGorgiasSimplesat
Gorgias + Simplesat

Connect Gorgias and Simplesat to Build Intelligent Automations

Choose a Trigger

Gorgias

When this happens...

Choose an Action

Simplesat

Automatically do this!

Ready to use Gorgias and Simplesat automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Gorgias

Do thisActions

Action is the task that follows automatically within your Gorgias integrations.

Create Ticket

Create Ticket

Creates a new ticket.

Get Surveys

Get Surveys

Get surveys in simplesat.

List Questions

List Questions

Get a questions in Simplesat.

Upsert Customer

Upsert Customer

Upserts a customer. Will update existing customer if a customer with the same email address is found. Otherwise will create a new customer.

Create Member

Create Member

Create a new team member in simplesat

Update Customer

Update Customer

Update a customer by ID.

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Frequently Asked Questions

How do I start an integration between Gorgias and Simplesat?

To start, connect both your Gorgias and Simplesat accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Simplesat (or vice versa).

Can we customize how data from Gorgias is recorded in Simplesat?

Absolutely. You can customize how Gorgias data is recorded in Simplesat. This includes choosing which data fields go into which fields of Simplesat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and Simplesat?

The data sync between Gorgias and Simplesat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to Simplesat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and Simplesat?

Yes, you can set conditional logic to control the flow of data between Gorgias and Simplesat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Simplesat

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.

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