Connect Gorgias and Toggl Track to Build Intelligent Automations

Choose a Trigger

Gorgias

When this happens...

Choose an Action

Toggl Track

Automatically do this!

Ready to use Gorgias and Toggl Track automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

New Client

New Client

Return clients added to the selected workspace within the specified recent time period.

New Project

New Project

Retrieve projects created in the selected workspace within the specified recent time window (in minutes).

New Tag

New Tag

Retrieve tags in the selected workspace that were created within the last N minutes.

New Time Entry

New Time Entry

Retrieve time entries created within the specified recent period, filtered by workspace, project, task, or tag.

New Time Entry Started

New Time Entry Started

Trigger when new time entry is started

Do thisActions

Action is the task that follows automatically within your Gorgias integrations.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

Create User

Create User

Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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Frequently Asked Questions

How do I start an integration between Gorgias and Toggl Track?

To start, connect both your Gorgias and Toggl Track accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Toggl Track (or vice versa).

Can we customize how data from Gorgias is recorded in Toggl Track?

Absolutely. You can customize how Gorgias data is recorded in Toggl Track. This includes choosing which data fields go into which fields of Toggl Track, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and Toggl Track?

The data sync between Gorgias and Toggl Track typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to Toggl Track?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and Toggl Track?

Yes, you can set conditional logic to control the flow of data between Gorgias and Toggl Track. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Toggl Track

About Toggl Track

Toggl Track is a time tracking tool designed to help individuals and teams measure and manage their work hours effectively. It offers features like time tracking, reporting, and project management across web, desktop, and mobile platforms.

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