Connect Gorgias and Uploadcare to Build Intelligent Automations

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Gorgias

When this happens...

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Uploadcare

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

File Uploaded

File Uploaded

Triggered when a new file is uploaded to Uploadcare.

Request a new Trigger for Gorgias

Do thisActions

Action is the task that follows automatically within your Gorgias integrations.

Create Ticket

Create Ticket

Create a new Gorgias support ticket with customer email, subject, tags, and an initial message.

Create Customer

Create Customer

Create a new Gorgias customer with contact channel, name, email, language, and timezone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add Ticket Message

Add Ticket Message

Add a message to an existing Gorgias ticket using the chosen channel, source, and sender details.

Create User

Create User

Create a new Gorgias user with email, name, role, and optional country, language, and timezone.

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Frequently Asked Questions

How do I start an integration between Gorgias and Uploadcare?

To start, connect both your Gorgias and Uploadcare accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Uploadcare (or vice versa).

Can we customize how data from Gorgias is recorded in Uploadcare?

Absolutely. You can customize how Gorgias data is recorded in Uploadcare. This includes choosing which data fields go into which fields of Uploadcare, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and Uploadcare?

The data sync between Gorgias and Uploadcare typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to Uploadcare?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and Uploadcare?

Yes, you can set conditional logic to control the flow of data between Gorgias and Uploadcare. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Uploadcare

About Uploadcare

Uploadcare is a comprehensive file management and delivery platform that provides tools for uploading, processing, and delivering files efficiently. It offers a robust API and a suite of tools to handle file uploads, transformations, and optimizations, making it ideal for developers and businesses looking to streamline their media management processes.

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