Integrate Groove with Trello to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Groove
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied
Trello
Automatically do this!
Create Board
Create Trello Card
Update Card
Add Comment to Card
Create List
Move Card to List
Add Checklist to Card
Add Attachments to a Card
Add Label To Card
Add Member to Card
Create Checkitem on Checklist
Create Label
Find Member
Find Label on Board
Find Or Create List
Find Checklist Item
Find Checklist
Find Board
Remove Label From Card
Delete Checklist in Card
Copy Board
Close Board
Archieve Card
Complete Checklist item in Card
List Board Lists
Find Card
List Cards in a List
Find Comments Using Card ID
Get Activities Of Card
Add Comment to Card
Remove Member From Card
Get Cards From a List
Create New in Groove when New/Updated Board in Trello
Use this flowChange Ticket State in Groove when New/Updated Board in Trello
Use this flowReopen Ticket in Groove when New/Updated Board in Trello
Use this flowClose Ticket in Groove when New/Updated Board in Trello
Use this flowChange Assigned Agent in Groove when New/Updated Board in Trello
Use this flowCreate New in Groove when Card Archived in Trello
Use this flowChange Ticket State in Groove when Card Archived in Trello
Use this flowReopen Ticket in Groove when Card Archived in Trello
Use this flowClose Ticket in Groove when Card Archived in Trello
Use this flowChange Assigned Agent in Groove when Card Archived in Trello
Use this flowEverything you can automate between Groove and Trello.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Triggers when a new ticket is created.
Triggers when a ticket is opened.
Triggers when a ticket is moved to a different mailbox.
Action is the task that follows automatically within your Groove integrations.
Starts a new ticket for your customer
Changes the state of a ticket, e.g. from "opened" to "closed".
Changes the state of a ticket to "opened".
Changes the state of a ticket to "closed
Assigns an agent to a ticket.
Create a new board

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreTrack progress of tasks in one convenient place with a visual layout that adds 'ta-da' to your to-do's
Learn moreSign up for a free viaSocket account, then authorize both your Groove and Trello accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Groove and Trello as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Trello. No coding required.
Yes. You can set up a workflow where Groove triggers actions in Trello, and a separate workflow where Trello triggers actions in Groove. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Groove and Trello. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Groove and Trello integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.