Connect Helpcrunch and Instagram for Business to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Helpcrunch
Choose an Action
Automatically do this!
Publish Story
Send DM Message
Reply to Comment
Hide/Unhide the Comment
Send a Private Reply
Send Quick Replies DM
Get Media Details
List Media
Publish Photo with Tagging
React/Unreact to a message
List Comments from Media
Get Comment Details
Get DM Message Details
List DM Conversations
Get DM Conversations Details
Find a conversation with a specific person
Publish Photo/Carousel
Delete the Comment
Publish Video/Reel
Get User Profile
Ready to use Helpcrunch and Instagram for Business automations
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
- Send for rejectMail for RejectionAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Comment
Triggers when a new comment is made on your Instagram Business post.
New DM
Triggers when new DM is received.
New Media Posted in My Account
Triggers when a photo or video is posted to your selected account.
New Story Reply
Triggers when new New Instagram Story Reply received.
Do thisActions
Action is the task that follows automatically within your Helpcrunch integrations.
Create Contact
Create an Contact
Add Tag to Customer
Add a Tag to Customer.
Publish Story
Creates a new story on your Instagram Business account.
Send DM Message
Send the dm message.
Reply to Comment
Reply to a comment
Hide/Unhide the Comment
Hide/Unhide the Comment by comment ID.
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Frequently Asked Questions
To start, connect both your Helpcrunch and Instagram for Business accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpcrunch triggers actions in Instagram for Business (or vice versa).
Absolutely. You can customize how Helpcrunch data is recorded in Instagram for Business. This includes choosing which data fields go into which fields of Instagram for Business, setting up custom formats, and filtering out unwanted information.
The data sync between Helpcrunch and Instagram for Business typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpcrunch and Instagram for Business. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpcrunch
HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.
Learn MoreAbout Instagram for Business
Instagram for Business is a powerful platform that allows businesses to connect with their audience through visual storytelling. It offers tools for businesses to create engaging content, reach a wider audience, and analyze performance metrics to optimize their marketing strategies.
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