Integrations InvGate Service Management Datawrapper
InvGate Service Management + Datawrapper

Popular InvGate Service Management + Datawrapper flows

Start from a real workflow other teams are already running.

Choose a trigger

InvGate Service Management logo

InvGate Service Management

When this happens...

Choose an action

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Datawrapper

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between InvGate Service Management and Datawrapper.

When this happensTriggers

A trigger is an event that starts a workflow.

When a chart is created or updated

When a chart is created or updated

Runs the workflow automatically whenever any chart is created or updated in the account.

Request a new Trigger for InvGate Service Management

Do thisActions

Action is the task that follows automatically within your InvGate Service Management integrations.

Create Incident

Create Incident

Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.

Get Categories

Get Categories

Retrieve service categories used to classify incidents and service requests.

Get Users

Get Users

Action to list users

Get Incident Details

Get Incident Details

Retrieve details for a specific incident by ID, with options to include comments and format dates.

Create User

Create User

Create a new user with profile, contact, manager, and address details.

Create a Chart

Create a Chart

Create a chart with a title and type, add data and metadata (intro, byline, source, notes, number format), choose a theme and placement (workspace, folder, or organization), and optionally customize visualization settings, colors, and publish/embed options.

How to build your first workflow with viaSocket
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  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations InvGate Service Management
InvGate Service Management + Datawrapper
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

Learn more
Integrations Datawrapper
Datawrapper + InvGate Service Management
Datawrapper logo

About Datawrapper

Datawrapper is a powerful tool for creating charts, maps, and tables from your data, making it easy to visualize and share insights. It is designed to help users transform raw data into clear, engaging visualizations that can be embedded in websites or shared across platforms.

Learn more

Frequently Asked Questions

How do I connect InvGate Service Management and Datawrapper?

Sign up for a free viaSocket account, then authorize both your InvGate Service Management and Datawrapper accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and Datawrapper as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from InvGate Service Management to Datawrapper?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Datawrapper. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where InvGate Service Management triggers actions in Datawrapper, and a separate workflow where Datawrapper triggers actions in InvGate Service Management. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between InvGate Service Management and Datawrapper. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire InvGate Service Management and Datawrapper integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.