Integrations InvGate Service Management Easyship
InvGate Service Management + Easyship
Full list

Supported Triggers & Actions

Everything you can automate between InvGate Service Management and Easyship.

When this happensTriggers

A trigger is an event that starts a workflow.

Shipment In-Transit

Shipment In-Transit

Triggers when a shipment is handed over to a courier.

Shipment Delivered

Shipment Delivered

Triggers when a shipment is delivered.

Shipment Updated

Shipment Updated

Triggers when a shipment is updated.

New Product

New Product

Triggers when a new product is created.

New Shipment

New Shipment

Triggers when a new shipment is created.

Request a new Trigger for InvGate Service Management

Do thisActions

Action is the task that follows automatically within your InvGate Service Management integrations.

Create Incident

Create Incident

Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.

Get Categories

Get Categories

Retrieve service categories used to classify incidents and service requests.

Get Users

Get Users

Action to list users

Get Incident Details

Get Incident Details

Retrieve details for a specific incident by ID, with options to include comments and format dates.

Create User

Create User

Create a new user with profile, contact, manager, and address details.

Create a Product

Create a Product

Create a new product.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations InvGate Service Management
InvGate Service Management + Easyship
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

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Integrations Easyship
Easyship + InvGate Service Management
Easyship logo

About Easyship

Easyship is a cloud-based shipping platform that offers streamlined logistics solutions for businesses of all sizes. It connects sellers with over 250 shipping services worldwide, providing cost-effective options, automated shipping rules, and integrated tracking capabilities to enhance e-commerce operations.

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Frequently Asked Questions

How do I connect InvGate Service Management and Easyship?

Sign up for a free viaSocket account, then authorize both your InvGate Service Management and Easyship accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and Easyship as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from InvGate Service Management to Easyship?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Easyship. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where InvGate Service Management triggers actions in Easyship, and a separate workflow where Easyship triggers actions in InvGate Service Management. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between InvGate Service Management and Easyship. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire InvGate Service Management and Easyship integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.