Connect InvGate Service Management and Twist
Integrate InvGate Service Management with Twist to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get Incident Details from InvGate Service Management when Workspace Deleted in Twist
Create User in InvGate Service Management when Channel Updated in Twist
Create Incident in InvGate Service Management when Group Added in Twist
Get Users from InvGate Service Management when Channel Added to a Twist workspace
Create User in InvGate Service Management when New Workspace in Twist
Popular InvGate Service Management + Twist flows
Start from a real workflow other teams are already running.
Choose a trigger
InvGate Service Management
When this happens...
- Request a new Trigger for InvGate Service Management
Choose an action
Twist
Automatically do this!
Add thread
Post Comment
Post Message
List All Threads
Get Incident Details from InvGate Service Management when Workspace Deleted in Twist
Use this flowCreate User in InvGate Service Management when Channel Updated in Twist
Use this flowCreate Incident in InvGate Service Management when Group Added in Twist
Use this flowGet Users from InvGate Service Management when Channel Added to a Twist workspace
Use this flowCreate User in InvGate Service Management when New Workspace in Twist
Use this flowGet Users from InvGate Service Management when Group User Removed from a group in Twist
Use this flowGet Categories from InvGate Service Management when Comment Deleted in Thread in Twist
Use this flowGet Users from InvGate Service Management when Group Added in Twist
Use this flowCreate Incident in InvGate Service Management when Comment Deleted in Thread in Twist
Use this flowGet Incident Details from InvGate Service Management when Channel Updated in Twist
Use this flowSupported Triggers & Actions
Everything you can automate between InvGate Service Management and Twist.
When this happensTriggers
A trigger is an event that starts a workflow.
New Thread
Triggers when a new thread is created in a channel.
New Comment Posted in Thread
Triggers when a new comment is added in a thread.
New Message Posted in Conversation
Triggers when a new message is added anywhere inside a conversation.
Workspace Deleted
Triggers when a workspace is deleted.
Workspace Updated
Triggers when a workspace is updated.
New Workspace
Triggers when a workspace is added.
Do thisActions
Action is the task that follows automatically within your InvGate Service Management integrations.
Create Incident
Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.
Get Categories
Retrieve service categories used to classify incidents and service requests.
Get Users
Action to list users
Get Incident Details
Retrieve details for a specific incident by ID, with options to include comments and format dates.
Create User
Create a new user with profile, contact, manager, and address details.
Add thread
Adds a new thread to a channel.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreSimilar apps
About Twist
Twist is a team communication tool designed to facilitate organized and efficient collaboration. It helps teams stay on the same page with threaded conversations, ensuring that important information is easy to find and follow.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your InvGate Service Management and Twist accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and Twist as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Twist. No coding required.
Yes. You can set up a workflow where InvGate Service Management triggers actions in Twist, and a separate workflow where Twist triggers actions in InvGate Service Management. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between InvGate Service Management and Twist. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire InvGate Service Management and Twist integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
