Connect Iterate and Gorgias
Integrate Iterate with Gorgias to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Iterate + Gorgias flows
Start from a real workflow other teams are already running.
Choose a trigger
Iterate
When this happens...
When a survey question is answered
When a survey response is submitted
Choose an action
Gorgias
Automatically do this!
Create Gorgias ticket
Create customer
Update Customer
Delete Customer
Add message to ticket
Create User
Update User
Delete User
Create team
Update Team
Delete Team
Add User to Survey in Iterate when New Ticket in Gorgias
Use this flowList Surveys from Iterate when New Ticket in Gorgias
Use this flowGet Survey Responses from Iterate when New Ticket in Gorgias
Use this flowGet Survey Stats from Iterate when New Ticket in Gorgias
Use this flowSearch User in Iterate when New Ticket in Gorgias
Use this flowAnonymize User in Iterate when New Ticket in Gorgias
Use this flowUpdate Customer in Gorgias when When a survey response is submitted in Iterate
Use this flowAdd message to ticket in Gorgias ticket when When a survey response is submitted in Iterate
Use this flowDelete Team in Gorgias when When a survey response is submitted in Iterate
Use this flowDelete Customer in Gorgias when When a survey response is submitted in Iterate
Use this flowSupported Triggers & Actions
Everything you can automate between Iterate and Gorgias.
When this happensTriggers
A trigger is an event that starts a workflow.
When a survey question is answered
Runs the workflow automatically whenever a question in the selected survey is answered.
When a survey response is submitted
Runs the workflow automatically when a respondent finishes the survey and their complete set of answers is submitted.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your Iterate integrations.
Add User to Survey
Add user to a survey
List Surveys
Show all survey forms
Get Survey Responses
Retrieve responses for a survey
Get Survey Stats
Get survey response statistics
Search User
Find user by email/ID/property
Anonymize User
Remove a user's personal data
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Iterate
Iterate helps teams collect customer feedback and insights through targeted surveys and forms.
Learn moreAbout Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Iterate and Gorgias accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Iterate and Gorgias as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Gorgias. No coding required.
Yes. You can set up a workflow where Iterate triggers actions in Gorgias, and a separate workflow where Gorgias triggers actions in Iterate. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Iterate and Gorgias. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Iterate and Gorgias integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
