Integrations LiveAgent ContentStudio
LiveAgent + ContentStudio

Connect LiveAgent and ContentStudio to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

ContentStudio

Automatically do this!

Ready to use LiveAgent and ContentStudio automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New Post

New Post

Triggers when a new post is created in ContentStudio.

Request a new Trigger for LiveAgent

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and ContentStudio?

To start, connect both your LiveAgent and ContentStudio accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in ContentStudio (or vice versa).

Can we customize how data from LiveAgent is recorded in ContentStudio?

Absolutely. You can customize how LiveAgent data is recorded in ContentStudio. This includes choosing which data fields go into which fields of ContentStudio, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and ContentStudio?

The data sync between LiveAgent and ContentStudio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to ContentStudio?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and ContentStudio?

Yes, you can set conditional logic to control the flow of data between LiveAgent and ContentStudio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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ContentStudio

About ContentStudio

Save time by discovering, managing, and publishing content to all your social media accounts from one place. ContentStudio helps you automate content workflows, schedule posts, and stay updated with trending topics in your industry — all seamlessly integrated through ViaSocket.

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